7j772 Privacy Policy —
How We Collect, Use &
Protect Your Data

7j772 is an online casino and sports betting platform operated at the domain 7j772.io. The Platform provides real-money gaming services to adult players in Bangladesh, including cricket betting, live casino games, slot games, and crash-style games. 7j772 is the data controller responsible for the personal information collected through this Platform.

For all data-related enquiries, corrections, deletion requests, or complaints, you may contact the 7j772 data team at [email protected]. Please include "Privacy Request" in the subject line of your email so your enquiry is routed to the correct team member promptly.

This Policy applies to all players who access 7j772.io, whether registered account holders or visitors browsing the Platform without an account. By using the Platform, you confirm that you are at least 21 years of age and that you consent to the processing of your personal data as described herein.

The categories of personal data we collect from players are set out in the table below. We collect only what is necessary for the stated purposes, consistent with our data minimisation principle.

7j772 collects personal data through the following channels:

• Direct submission: Data you enter yourself during account registration, KYC document uploads, deposit and withdrawal forms, responsible gaming tool configuration, and customer support interactions.
• Automated collection: Technical and usage data collected automatically via server logs, cookies, pixel tags, and similar technologies each time you access the Platform. See Section 7 (Cookies & Tracking) for full details.
• Third-party game providers: Game studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi may share session-level data with 7j772 for the purpose of dispute resolution, fraud detection, and responsible gaming monitoring. These studios are bound by their own data protection obligations and by the terms of our data processing agreements with them.
• Payment processors: When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or bank transfer, our payment partners share transaction reference data with us for reconciliation and fraud prevention purposes. We do not receive your full mobile banking PIN or internet banking password from these providers.
• Identity verification providers: We may use a third-party KYC verification service to validate identity documents. This service processes your document image and returns a verification result to 7j772. The document image itself is stored securely and subject to our retention schedule.

We use the personal data we collect for the following specific purposes. Each purpose is linked to a lawful basis described in Section 5.

• Account creation and management: To register your account, verify your identity, maintain your account balance, and provide access to the Platform's games and services.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer; to maintain accurate transaction records; and to comply with financial record-keeping obligations.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, bonus abuse, multiple account creation, and other prohibited conduct as defined in the 7j772 Terms & Conditions.
• Responsible gaming: To enforce the responsible gaming tools you configure (deposit limits, session limits, self-exclusion), to identify players who may be exhibiting signs of problem gambling, and to reach out proactively where our systems flag a potential concern.
• Customer support: To respond to your enquiries, complaints, and requests via live chat and email; to maintain records of communications for quality assurance and dispute resolution.
• Legal and regulatory compliance: To comply with applicable legal obligations including anti-money laundering (AML) requirements, age verification mandates, and responses to lawful requests from competent authorities.
• Service improvement: To analyse Platform usage patterns in aggregate (anonymised where possible) to improve game selection, user experience, payment options, and customer support efficiency.
• Promotional communications: Where you have opted in, to send you information about promotions, bonuses, new games, and seasonal offers relevant to your interests. You may withdraw consent for marketing communications at any time by contacting [email protected].

Each category of data processing conducted by 7j772 rests on one or more of the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — including account management, payment processing, game access, and customer support — is necessary to deliver the service you signed up for.
• Legal obligation: Processing required to comply with applicable legal requirements, including identity verification, AML record-keeping, and responses to lawful authority requests, is carried out on the basis of legal obligation.
• Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and aggregate service analytics is justified by 7j772's legitimate interests in operating a safe, secure, and fair gaming environment, balanced against your rights and reasonable expectations as a player.
• Consent: Processing for marketing communications is carried out on the basis of your explicit consent given at registration or at a later point. You may withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

7j772 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the specific circumstances listed below, and only to the extent necessary for the stated purpose:

• Game providers: Session-level data is shared with certified game studios (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi) solely for the purpose of delivering games, resolving disputes, and detecting cheating or fraud. These providers act as data processors under binding data processing agreements.
• Payment processors: Transaction reference data is shared with bKash, Nagad, Rocket, Upay, and partner banks to facilitate deposits and withdrawals and to satisfy their own KYC and AML obligations.
• KYC and identity verification services: Identity document data is shared with our accredited third-party KYC partner solely to perform document authentication. The result is shared back to 7j772; the provider does not retain or repurpose your document data beyond the verification task.
• IT and infrastructure providers: Our hosting, cloud storage, and security providers have access to Platform data as part of delivering their services. They are contractually prohibited from using this access for any purpose other than delivering those services to 7j772.
• Legal and regulatory authorities: We may disclose personal data to law enforcement, financial regulators, or other competent authorities where required by a lawful order, court direction, or applicable legal obligation. We will notify you of such disclosure where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the 7j772 business, player data may be transferred to the acquiring entity. You will be notified of any such transfer and given the opportunity to close your account if you do not consent to the transfer of your data.

7j772 uses cookies and similar tracking technologies on the Platform to ensure correct operation, enhance performance, and support security functions. The categories of cookies we use are as follows:

• Strictly necessary cookies: These are essential for the Platform to function. They include session authentication tokens, CSRF protection tokens, and cookies that remember your responsible gaming settings. These cookies cannot be disabled without breaking the Platform's core functionality.
• Performance and analytics cookies: These collect anonymised information about how players navigate the Platform — which pages are visited most, where sessions begin and end, and which games are most popular. This data is used in aggregate to improve Platform performance and user experience. No personally identifiable information is collected via these cookies.
• Security cookies: These assist in detecting and preventing fraudulent activity, identifying suspicious login patterns, and enforcing rate limits on sensitive actions such as login attempts and withdrawal requests.
• Preference cookies: These remember your Platform preferences such as display language (English), time zone (BST/UTC+6), and notification settings, so you do not need to reconfigure them on every visit.

7j772 does not use third-party advertising cookies or behavioural profiling cookies. We do not share cookie data with advertising networks for the purpose of targeting you with advertisements on other websites.

Most web browsers allow you to manage cookies through browser settings. You may delete existing cookies or block new ones. However, please note that disabling strictly necessary cookies will prevent you from logging in or using core Platform features. Instructions for managing cookies are available in your browser's help documentation.

We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the minimum retention periods required by applicable law. Our standard retention schedule is as follows:

When the applicable retention period expires, data is either permanently deleted from our systems or irreversibly anonymised so that it can no longer be linked to you as an individual. Anonymised aggregate data may be retained indefinitely for statistical and analytical purposes.

As a player on the 7j772 Platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request — [your right]" and we will respond within 30 days:

• Right of access: You may request a copy of all personal data we hold about you, together with information about how it is used and with whom it has been shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or supplemented. Some corrections (such as name changes) may require supporting documentation.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you believe processing is unlawful. This right is subject to our legal retention obligations — we may be required to retain certain records even after an erasure request.
• Right to restriction: You may ask us to pause processing of your data while we investigate a rectification request or assess the validity of an erasure request.
• Right to data portability: You may request a copy of the personal data you provided to us in a structured, commonly used, machine-readable format (JSON or CSV), to the extent that such data was processed on the basis of your consent or for the performance of our contract with you.
• Right to object: You may object to processing based on our legitimate interests at any time. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests, or unless the processing is necessary for the establishment, exercise, or defence of legal claims.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

7j772 employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our current security framework includes:

• Encryption in transit: All data transmitted between your device and the 7j772 Platform is encrypted using TLS 1.2 or higher with 256-bit AES cipher suites.
• Encryption at rest: Personal data and financial records stored in our databases are encrypted using AES-256 encryption. Encryption keys are managed separately from the data they protect.
• Access controls: Access to production systems containing personal data is restricted to authorised personnel only, enforced through role-based access control (RBAC), multi-factor authentication (MFA), and audit logging of all administrative actions.
• Network security: Our infrastructure is protected by web application firewalls (WAF), DDoS mitigation services, intrusion detection systems (IDS), and regular penetration testing by independent security specialists.
• Incident response: We maintain a documented incident response plan. In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify you and relevant authorities without undue delay in accordance with applicable notification obligations.
• Staff training: All 7j772 personnel with access to personal data undergo regular data protection training and are bound by confidentiality obligations.

Despite these measures, no internet-based system can guarantee absolute security. You are responsible for maintaining the security of your account credentials and for notifying us promptly at [email protected] if you suspect any unauthorised access to your account.

The 7j772 Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. Age verification is a mandatory step in our registration and KYC process, and we maintain active monitoring to identify and prevent underage access.

If you believe that a person under the age of 21 has registered an account on the 7j772 Platform, or if you are a parent or guardian who believes your child has submitted personal data to us, please contact us immediately at [email protected]. Upon verification of such a report, we will immediately suspend the account, delete all associated personal data, and refund any deposits made to the registered payment method.

The 7j772 Platform does not contain links to external third-party websites. All navigation within the Platform remains on 7j772.io. However, game content delivered by third-party providers (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi, and others) is served within embedded iframes. These game providers operate under their own data protection frameworks in respect of data processed directly within their game environments.

7j772 has no control over the content or data practices of third-party game providers beyond the constraints imposed by our data processing agreements. We encourage you to review the privacy policies of these providers if you have specific concerns about data processed within their game interfaces.

7j772 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will notify registered players by email at least 7 days before the updated Policy takes effect. The updated Policy will also be published on this page with a revised effective date clearly displayed at the top.

Your continued use of the 7j772 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you may close your account by contacting our support team at [email protected] before the effective date. Closing your account will not affect the lawfulness of any processing that occurred prior to the account closure.

We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your personal data. The date at the top of this page always reflects when the Policy was last updated.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7j772 handles your personal data, please reach out to us using the contact details below. We are committed to responding to all privacy-related enquiries within 30 days of receipt.

• General privacy enquiries: [email protected] (subject line: "Privacy Enquiry")
• Data rights requests: [email protected] (subject line: "Data Rights Request — [specify right]")
• Responsible gaming & data concerns: [email protected]
• Support hours: 24/7 live chat on Platform · Email responses 9 am–10 pm Bangladesh Standard Time (BST, UTC+6)
• Serving players across: Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar

Please do not include sensitive personal information such as your full national ID number, bank account number, or bKash/Nagad PIN in any email you send to us. Our support team will never ask for your account password.